If you join for updates, your contact details will be stored with PowR, which I use to send all my promotional emails. My mailing list emails are sent through a secure permission-based email system called PowR.
To fulfil your purchase, you must provide me with information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a commission, for example), if you contact me directly. I use Wix, Stripe and Paypal to manage my shop orders and payments. These companies are Privacy Shield certified.
I require this information to understand your needs and provide you with a better service. In particular I collect it for the following reasons:
To fulfil your order. I may get in touch with you by email or phone if I have questions regarding your order (such as confirmation of personalisation details).
Internal record keeping.
I keep certain information as necessary for the purpose of my legitimate business interests and lawful obligations as a business.
I may periodically send promotional emails about new products, special offers or other information I think you may find interesting using the email address you have provided. I will only do this if you have consented to receiving this information via my 'Join for Updates' form on this website. You can change your subscription preferences at any time by unsubscribing from my mailers or by contacting me.
Information about my client is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
To comply with UK tax law.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
I will retain your personal information only for as long as is necessary to provide you with my services and to fulfil my legitimate business interests and lawful obligations. The data will keep includes your order form, contact details and email correspondence regarding your order. I may be required to share some of this information to comply with our legal, regulatory and tax obligations.
Data Protection Law means that you have extensive rights regarding the collection, storage and use of your data.
Under the GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling
If you would like to find out more about these rights, or if you would like to report a breach of them then you can contact the ICO (Information Commissioners Office) https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ or call their helpline on 0303 123 1113. Further contact details for the ICO can be found here: https://ico.org.uk/global/contact-us/helpline/
You may have the right to access and receive a copy of the personal information I hold about you by contacting me using my contact form.
You may also have rights to change, restrict my use of, or delete your personal information. I may be required to store data for legal reasons such as my business tax obligations.
If you believe that any information I am holding on you is incorrect or incomplete, please email me as soon as possible.
I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online.
For purposes of EU data protection law, I, Georgia Low, am the data controller of your personal information. If you have any questions or concerns, you may contact me at: